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Updated on February 11, 2022
Samarth
Keymaster
July 30, 2020 at 7:53 pm
Q:

Theme fails to load to WordPress
Resolved

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The Docly WordPress Theme fails to load into WordPress. My login information for WordPress/SiteGround.com is.

The margins in this first section is huge and we are trying to reduce it so the page doesn’t have a huge empty space, but when we move the margins to -250+, the buttons in the first 3-4 rows won’t work anymore.

Please help!

Thanks

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rc13 Docly Theme Support

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Samarth
Keymaster
September 5, 2020 at 4:50 pm
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Samarth
Keymaster
September 21, 2020 at 8:13 pm
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Best Answer
Best Answer

A common issue that can occur when installing a WordPress themes is “The package could not be installed. The theme is missing the style.css stylesheet.” error message being displayed when uploading or activating the theme.

One of the reasons you may receive this error is if you have uploaded the incorrect file. You have 2 options for downloading your theme.

Installable WordPress file only. (below)

  1. All files and documentation (full zip folder). You will need to extract and locate the installable WordPress file. (below)
  2. Please make sure you are uploading only the installable theme which is called Name Of Theme.zip.
  3. Log in to your WordPress admin area. Browse to [direction]Appearance > Themes.[/direction]
  4. Click on ‘Add New’.
  5. Click ‘Upload’.
  6. Browse and select the theme zip file to ‘Upload’.

Upload Via FTP
WordPress files can also be uploaded manually via FTP.
Upload the files to /wp-content/themes/ folder on your server.
Login to your WordPress admin area to change the theme.
Check out the guide on WordPress.org here.

  • This reply was modified 4 years, 1 month ago by Samarth.
Samarth
Keymaster
September 21, 2020 at 8:39 pm
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Excellent! Thank you for this! Please close this ticket.

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